iLumina privacy policy
Welcome to iLumina! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI SaaS platform.
Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
Table of contents.
1. Information we collect
2. How we use your information
3. Disclosure of information
4. Security of your information
5. Your data protection rights
6. Cookies and tracking technologies
7. Third-party websites
8. Data retention
9. Contact us
1. Information we collect
Personal data
We collect personal data that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, participate in activities on the platform, or otherwise contact us.
Examples of Personal Data: Name, email address, phone number, billing information, and any other information you choose to provide.
Usage Data
We collect information automatically when you use Lumina, such as IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the platform.
Examples of Usage Data: Log files, cookies, and tracking technologies.
2. How we use your information
Personal data
We use the information we collect in the following ways:
To Provide and Maintain Our Services: Including account creation, managing subscriptions, and providing customer support.
To Improve Our Services: Analyzing usage data to enhance user experience and develop new features.
To Communicate with You: Sending newsletters, updates, and promotional materials.
For Security and Fraud Prevention: Protecting our platform and users from malicious activity.
To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.
3. Disclosure of information
Personal data
We may share your information in the following situations:
With Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
In Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Security of your information
Personal data
We use administrative, technical, and physical security measures to help protect your personal information.
Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
5. Your data protection rights
Depending on your location, you may have the following rights regarding your personal data:
Access: The right to access and obtain a copy of your personal data.
Rectification: The right to correct inaccuracies in your personal data
Erasure: The right to request the deletion of your personal data.
Restriction: The right to restrict the processing of your personal data.
Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data.
To exercise these rights, please contact us using the details provided in the Contact Us section.
6. Cookies and tracking
We use cookies and similar tracking technologies to track the activity on our platform and hold certain information.
Types of Cookies Used: Session cookies, preference cookies, security cookies, and advertising cookies.
Purpose of Cookies: To provide and improve our services, understand user behavior, and provide relevant advertising.
7. Third-party websites
Our platform may contain links to third-party websites that are not operated by us.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Data retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.
9. Contact us
Contact Us
If you have any questions about this Privacy Policy, please contact us.